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Our Business Address
Physical location for business-related inquiries.
Kuala Lumpur, Malaysia
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Answers to Common Questions
Before reaching out, browse through our FAQs for quick solutions to your concerns.
Skysender is a complete cross-platform WhatsApp CRM and marketing tool that helps businesses manage conversations, automate customer engagement, and run marketing campaigns through WhatsApp.
SkySender is designed for businesses of all sizes, from freelancers and start ups to large enterprises who want to scale customer communication on WhatsApp.
Not at all. SkySender features an intuitive dashboard with drag-and-drop automation, easy campaign setup, and simple integration steps suitable for all users.
SkySender is accessible on all modern web browsers and optimized for desktop, tablet, and mobile use.
Yes, SkySender uses the official WhatsApp Business API, ensuring reliability, security, and full compliance with WhatsApp’s policies.
SkySender offers WhatsApp CRM tools, message automation, contact segmentation, multi-agent inbox, campaign analytics, and lead tracking.
Yes. SkySender's Pro and Enterprise plans allow you to connect and manage multiple numbers from one central dashboard.
Yes. Your entire support or marketing team can collaborate using shared inboxes, internal notes, and role-based access controls.
Yes. Our support team is available via live chat, email, and knowledge base. Enterprise clients receive priority support and a dedicated account manager.
Absolutely. We use industry-standard encryption, regular audits, and secure cloud infrastructure to ensure your data is protected. SkySender is also fully GDPR-compliant.
SkySender offers three plans: Starter (basic features), Pro (advanced tools + multiple users), and Enterprise (custom solutions and dedicated support).
Subscriptions are billed on a monthly or yearly basis, depending on your chosen plan. Yearly subscriptions come with a discounted rate.
Yes. You can upgrade your plan at any time from your dashboard. All changes are applied immediately and prorated based on your billing cycle.
If you exceed your plan’s limit (such as number of messages, contacts, or users), you will receive a notification with options to upgrade or purchase additional usage packs.
Yes. You can access and download all invoices and billing history directly from your SkySender account under the “Billing” section.